Are Distractions at Home Increasing Vulnerability to Cyber Attacks?

a woman sitting at a desk in front of a computer

A lot of people are still working from home right now. Furthermore, many are not working from home under ideal conditions. They may be sharing an “office” with somebody else working from home, trying to care for children, dealing with pets, etc. On top of that, everyone is rather stressed right now. Could this be causing problems with cyber attacks?

Distractions and Cybersecurity

A study done by Tessian in April showed that 43% of a sample of employees in both the UK and the US admitted to errors that could have cybersecurity repercussions.

These errors included sending emails to the wrong person, clicking on links in a phishing email, and employees blaming fatigue, stress, and distraction. Furthermore, the worst offenders were in the tech industry…closely followed by banking and finance. These kinds of errors endanger companies and customers.

To make things worse, cyberattack attempts are also up as criminals take advantage of the shift to remote working. Scammers are using fears over COVID-19 to sell fake masks, trying to use stimulus checks to get personal information, etc. So, not only are workers more inclined to fail to notice a phishing attempt, but they may be receiving more of them.

Some people struggle more than others with working from home, but everyone is likely to be distracted right now, whether it’s by their family, the news, or the climbing case numbers.

What Should Employers Do About Cyber Attacks?

Unfortunately, reopening the office is unlikely to be an option for most companies before at least the fall, if not the end of the year. Schools also remain virtual in many areas, leaving employees stuck with childcare or trying to monitor remote learning. Meanwhile, employees, feeling the situation to be temporary, are unable or unwilling to make major changes to their lifestyle to accommodate remote work.

Employee training is, thus, the best and perhaps only option to resolve this situation. It’s important to continue to refresh cybersecurity training while employees are working from home.

Giving advice and tools to reduce distractions could also be helpful for many employees, especially those for whom a separate office with a closed door is not an option.

Simple ways to help focus include:

  • Playing music, ideally without lyrics.
  • Using the Pomodoro or similar technique to force alternating periods of focus and break.
  • Putting on street clothes rather than trying to work in your pajamas. For many people, this helps the brain get into work mode.
  • Planning out a schedule for the week.
  • Work out what distracts you and deal with it before work.
  • Use timers to block social media and other distracting sites.
  • Turn off your personal phone unless you need it for work.
  • Stick to your normal work schedule and hours.

None of these require that employees invest heavily in a temporary situation, and they can make a huge difference in productivity and focus. However, it’s best to avoid trying to force the removal of distractions. One university got into a PR mess by saying that workers could not care for their children while working from home. Sadly, this is unavoidable for many right now.

Working from home is making all of us more distracted (in some cases even including people who were already working from home, but now have to deal with spouses, children, and the overall stress of the situation). Employers need to make sure that these distractions don’t result in security breaches with improved training and by helping employees learn how to better focus when their office is in their living room.

For help with your IT problems and more advice on cyber attacks and employee training, contact Bluwater Technologies today.

5 Ways to Reduce IT Costs That You Can Act On Now

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If information technology costs are eating up a large portion of your company’s budget, then you are not alone. In fact, it is estimated that small businesses spend upwards of 7% of their revenue on IT costs. Yet, with IT playing such a critical role in ensuring a business’s productivity and security, it can be extremely difficult to find ways to control, or even lower, IT costs. However, you may be surprised to learn that there are simple, actionable steps that you can take to lower your company’s mounting IT costs.

Here is a look at 5 things that you can do now to reduce your business’s IT costs:

Virtualization

One method that can help you to see considerable IT cost savings is virtualization. Essentially, virtualization means replacing physical hardware with virtual alternatives. With virtualization, companies no longer need to depend entirely on physical servers, as they can combine many functions into a single server by switching functions to virtual environments. This can save money by reducing energy and hardware expenses.  

Optimize Infrastructure for IT Costs

It may surprise you to learn that structured cabling, wireless network layouts, and other infrastructure can cost you money if they are not configured properly. However, when infrastructure is improperly configured, this can result in decreased productivity and increased electrical costs, which can add up greatly over time. Making sure that these systems are configured with efficiency in mind is critical in order to keep costs down.  

Backup Data Regularly

Backing up data may not be something that would save you money in the short term. However, it can mean exponential savings in the long run. Proper data backup is a critical IT cost reduction strategy. It can help to protect you from substantial losses in the event of a cyber attack or natural disaster. Without proper system backups, productivity would come to a grinding halt. Then, you would have to spend money trying to retrieve lost data. However, when you properly backup data regularly, both to physical and cloud-based backups, you can rest easy knowing that your business will be able to get back up on its feet quickly after a disaster.  

Vendor Management

Hardware and software purchases can quickly eat up a huge chunk of your company’s budget. Whether it’s buying brand new computers for your office, or a company license to upgrade your company’s computers to Windows 10, IT hardware and software often isn’t a cheap investment. This is why it is recommended that you work with a company that offers IT vendor management services. These companies can help you to find the hardware and software that you need. They also do so at exclusive prices that you would not be able to find on your own. Thus, helping to save you money. 

Streamline IT Costs with Managed IT Services

Of course, one of the best ways to reduce IT costs would be to outsource your IT needs to a Managed Service Provider (MSP). For small to medium-sized businesses, it often isn’t feasible to maintain an in-house IT staff. In these instances, companies often find it in their best interest to partner with an MSP. They can provide contracted IT services on an as-needed basis. This can drastically reduce IT costs as you will only be paying for the services that you need. Versus paying full-time staff. Not only can outsourcing save you money, but you will also gain access to superior IT services. This is because MSPs have greater resources to research and implement the latest IT technology.

While mounting IT costs can seem like an unfixable problem for many businesses, there are steps that you can take to greatly reduce IT expenses.

Contact us to learn more about the steps that you can take to save money on IT costs at your company.

Cleaning Your Laptop

a woman is cleaning the kitchen with a mop

If someone asked the average individual what objects they used the most, would it be their vehicle? Probably not. Sports equipment or cookware? Highly unlikely. No, all the computing devices they own, along with the devices used by their family members would likely come to mind. Both at home and on the job, most people use a conglomeration of desktop machines, laptops, tablets, and smartphones for hours on end every day. Needless to say, with all the heavy usage that technology devices incur on a daily basis, their outward demeanor of cleanliness is simply a myth. In this post we will discuss why cleaning these devices is a healthy habit to adopt, in addition to providing several cleaning tips every user should incorporate into their cleaning routine.

What You Can’t See 

Certainly, every device collects some dust over time, but it’s what you can’t see that alarms people. Most device users do use their hands and fingers to touch their devices at some point. Even those who love the hands-free features that come with many technology tools. There are areas in the home or office such as bathrooms and kitchens that likely incur above-average levels of bacteria. These areas are usually cleaned on a regular basis thus keeping bacteria and other unwanted particles to a minimum.

This is not necessarily so with computer devices. Many people have not yet made it a habit to regularly clean their devices. This means the most contaminated items in a home or office area are likely all laptops, tablets, smartphones, etc. Considering how heavily most people use these devices, they should be the first items cleaned when trying to reduce contagion, increase sanitation levels, etc.

Cleaning Tips 

Microfiber cloths are great for removing dust from screens and other parts of a device. Some microfiber cloths are infused with antibacterial properties that also provide the benefit of wiping away germs and other bacteria, along with dust particles. A microfiber towel dampened with a mixture of equal parts of distilled water and rubbing alcohol can help sanitize device exteriors. The exceptions are computer screens which should only be cleaned with a cloth dampened with distilled water. A dampened cloth means just that. A cloth that does not drip any water when squeezed.

To clean a keyboard, whether it is detached or part of a laptop, simply turn it upside down. Then, shake out the contents. Be sure to have a steady grip when turning a laptop upside down. Using a can of compressed air at an angle on either of these components can also help remove stubborn particles. Cotton swabs are also great for cleaning all the small nooks and crannies found on most computers.  

The most important thing to remember is to make cleaning all your devices a regular part of a cleaning routine. If you would like to know more about taking care of technology components, please contact us.