Benefits of VoIP for Small Businesses

What is VoIP?

VoIP Stands for Voice over Internet Protocol. It is a technology that allows you to make voice telephone calls over your broadband internet connection. The technology has only been around for about 20 years, but it has come a long way from its humble beginnings in 1995.

The first products were wrought with sound quality and technical issues. As the technology developed from computer-to-computer calls to computer-to-phone to phone-to-computer and eventually phone-to-phone, telephone companies began to take notice and installed internet protocol capabilities to their switches.

The reliability and quality of the calls grew to a point that VoIP was accepted as a viable option to replace traditional phone lines. As broadband internet connections became readily available, usage skyrocketed.

Benefits of VoIP for the Office

Installing a VoIP system in your office is a great idea. Utilizing the technology in an office setting just makes sense. Here are some of the benefits of VoIP for small businesses.

1. If you currently have a broadband connection in your office, you are able to use your existing network for the phone system. There is no need to run new phone or electrical cords for a secondary system.
2. A VoIP system will save on labor costs and increase productivity. By using a virtual PBX (Private Branch Exchange) you can skip the receptionist. Allowing the automated software to direct calls, provide information and take messages. The mobility of many systems allows you to plug your phone into any broadband connection. Then, receive  calls on the same number even when you are at home or out-of-town on business.
3. VoIP systems scale easily. As your business grows, your phone system will grow with you. Through allowing you to easily add lines and features to fit your needs.

If you have any questions about VoIP systems or how installing one in your office would benefit your business, please contact Bluewater Technologies. Our expert staff is ready with the answers you need to make an informed decision for your business communications needs.